Introduction & Commitment
77aya (https://77aya.org) deeply respects your privacy. We believe that every user's personal data belongs to them — and protecting that data is our responsibility. This Privacy Policy Explains what information 77aya collects, how it is used, who it is shared with, and what rights you have.
This policy applies to the 77aya website, mobile app, and all related services. By using our platform, you agree to these Privacy Policy- terms are considered accepted. If you do not agree with this policy, please discontinue using our services.
We promise — your data will never be sold to third parties. Our privacy policy is built to international standards and kept regularly up to date.
What data we collect
77aya collects certain information to deliver the best possible service. This falls into two categories — what you provide directly and what is collected automatically as you use the platform.
What you provide directly:
- Full name, date of birth, and gender
- Email address and mobile number
- Bank account or mobile banking number (Mobile Banking, Nagad, Rocket)
- National ID or passport number (collected during KYC verification)
- Address & Residential Information
Automatically collected:
- IP address and device information
- Browser type and operating system
- Time spent on the platform and pages visited
- Gaming Activity & Transaction History
- Information on Cookies and Similar Tracking Technologies
A summary of the data we collect:
| Type of Information | Purpose of Collection | Retention Period |
|---|---|---|
| Identity Information | Account creation and KYC verification | 5 years after account closure |
| Contact Information | Notifications & Support | For as long as the account remains active |
| Financial information | Transaction Processing & AML | As required by legal obligation |
| Technical Information | Security & Fraud Prevention | 90 days to 1 year |
| Gaming Activity | Responsible Gaming Monitoring | 2 years after account closure |
How Your Information Is Used
77aya uses collected data solely for specific, legitimate purposes. Our Privacy Policy - the purposes for using your data are as follows:
- Service Delivery: Enabling account creation, transaction processing, and gaming features.
- Identity Verification: Age and identity verification through the KYC process.
- Security: Preventing fraud, hacking, and unauthorized access.
- Contact: Sending important updates, promotions, and support-related messages.
- Legal obligation: Compliance with AML (Anti-Money Laundering) and other applicable legal regulations.
- Service Improvement: Analyzing user experience to improve the platform.
- Responsible Gaming: Identifying signs of excessive gaming and providing appropriate support.
Cookies & Tracking Technologies
77aya uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve your experience.
Types of cookies we use:
- Essential cookies: Required to maintain login sessions and security — these cannot be disabled.
- Functionality cookies: To remember your preferences and settings.
- Analytics Cookies: To collect platform usage statistics.
You can manage cookies at any time through your browser settings. However, disabling essential cookies may cause certain platform features to stop working.
Data Protection Measures
77aya uses industry-standard security measures to keep your data safe. Our Privacy Policy- the following safeguards are currently active:
- All data transfers are secured with 256-bit SSL/TLS encryption.
- All data stored on our servers is kept in an encrypted state.
- Regular security audits and penetration testing are conducted.
- Two-factor authentication (2FA) is available for your account.
- An automated alert and lockdown system is active for suspicious transactions.
- Strict data access controls and training are in place for all staff.
Your rights
77aya's Privacy Policy - you have certain important rights over your personal data:
Right to Access Your Data
You can request to see what information we hold about you.
Right to Correction
You may request corrections to any inaccurate or incomplete information.
Right to Erasure
Under certain conditions, you may request that your data be deleted.
Right to Restrict Processing
In certain cases, you may request that the processing of your data be temporarily suspended.
Right to Data Portability
You can request a copy of your data in a portable format.
Right to object
You may object to the use of your data for specific purposes.
To exercise any of these rights, contact the 77aya support team. We aim to respond within 30 days. Note that certain data may need to be retained for a specified period due to legal obligations.
Protection of Minors' Data
77aya strictly enforces an 18+ policy. We do not knowingly collect data from anyone under the age of 18. If a minor's information is collected inadvertently, it will be deleted immediately and the associated account will be closed.
If parents or guardians believe their child's data may be held by us, please contact our support team immediately.
Policy Changes & Updates
77aya may update this Privacy Policy - update this policy. For any significant changes, we will post a notice on the platform and notify you via your registered email. Continued use of the platform after such changes constitutes acceptance of the updated policy.
The date of the latest update will always be displayed at the top of this page. Please check back regularly.
Why 77aya is a trusted home for your data
Maximum Encryption
Every transaction and piece of personal data is protected with 256-bit SSL encryption — banking-grade security guaranteed.
Licensed & Regulated
77aya operates under the oversight of an international licensing authority. Our privacy policy undergoes regular audits.
Your Information Is Never Sold
Your personal data is never sold to advertising agencies or third parties — that is our firm commitment.
In your control
You have the right to view, correct, and delete your data. Simply contact our support team.
Transparency in Bengali
All our policies are written in plain, straightforward language — nothing is hidden behind complex legal jargon.
24/7 Support
Our Bengali-speaking support team is available seven days a week for any privacy-related queries.
FAQ — Privacy Policy
Join a Trusted Platform Today
Your data is completely secure with 77aya. Our transparent privacy policy and robust security measures are always working in your corner.